The Enrich Status Match allows eligible members from selected airline loyalty programmes to enjoy a temporary Enrich Elite status and experience premium travel benefits with Malaysia Airlines and its partner airlines.

Members who:

• Hold eligible Elite Status with participating airline loyalty programmes;
• Have an active Enrich account in good standing; and
• Must be non-Malaysian nationals.

Only Air India Maharaja Club and Garuda Indonesia GarudaMiles members are eligible under this promotion. Air India Express (NeuPass) members are NOT eligible. If you hold status with a different programme, you can register interest and we will notify you if a future opportunity becomes available.

Each member is eligible for one (1) Status Match application per lifetime.

No. The Status Match is intended for eligible non-Enrich Elite members only.

You may apply online via the Enrich Status Match portal.

You will be required to provide:

• Your Enrich ID;
• Proof of your airline elite status (e.g. membership card, digital profile, or account statement); and
• Additional identification documents (if required for verification purposes).

Yes. The applicable application fee will be displayed before submission and must be paid at the time of application.

Applicants will be notified within 5 business days upon submission of complete information and supporting documents.

Once approved, the matched Enrich Elite status will be reflected in your Enrich account within the same timeframe.

If your application is not approved, you will be notified by email and your application fee will be refunded in accordance with the applicable terms.

Check the status of your application anytime via the Status Match tracker.

No. Application fees are non-refundable once the Status Match application has been approved.

All applications are verified and processed by Loyalty Status Co. (LSC), Enrich’s appointed verification and processing partner.

Yes. Applications may be rejected if:

• Submitted information or documents are incomplete, inaccurate, invalid, or unverifiable;
• Eligibility requirements are not met; or
• Fraudulent or suspicious activity is suspected.

Eligible applicants may receive Enrich Silver, Gold, or Platinum status based on the applicable tier mapping determined by Enrich.

Your matched status is valid for twelve (12) consecutive months from the date of approval and will expire on the last day of the twelfth (12th) month. During this period, you will continue to earn Elite Points and qualify for your regular Enrich tier as normal.

Example: A new Enrich member receives a Gold Status Match on 2 July 2026.

Click here for more information on Elite Qualification Requirement.

You may start enjoying your Enrich Elite benefits once the matched status is reflected in your Enrich account.

You will enjoy the standard Enrich Elite benefits applicable to your approved tier when travelling with Malaysia Airlines, Firefly, eligible oneworld and partner airlines, subject to applicable programme rules.

Yes. Platinum Companion Privilege is not applicable for Status-Matched Platinum members.

No. Your Enrich Elite membership card is only available digitally via the Malaysia Airlines mobile app (MHapp).

After the 12-month period, your Enrich tier will automatically change to the highest tier you have earned through Elite Points during the Status Match period. If you did not qualify for a higher tier, your status will revert to your applicable Enrich tier based on your Elite Points.

Example:

• You receive a Gold Status Match valid until 31 July 2027.
• During the Status Match period, you earn enough Elite Points to qualify for Silver.
• On 1 August 2027, your Gold Status Match ends and your tier automatically changes to Silver.
• If you did not earn enough Elite Points to qualify for Silver, your tier will revert to Blue.

To retain or renew your Enrich Elite status, you must earn the required Elite Points through eligible activities in accordance with the Enrich Programme Terms and Conditions.

No. Status is matched based on your airline tier at the time of application and cannot be amended, upgraded, or reassessed after approval.

If you are close to upgrading or renewing your current airline elite status, Enrich recommends applying only after your new tier has been reflected.

Yes. Enrich reserves the right to suspend or revoke matched status in cases involving fraud, abuse, misrepresentation, suspicious activity, or breach of the Terms and Conditions.

• For Status Match application questions: [email protected]
• For Enrich account, benefits, or travel-related enquiries: please contact Enrich Member Services via the Enrich Online Form.

No. The Status Match is limited and may be modified, suspended, or withdrawn at any time without prior notice.